Enquirer Consulting Group
RightHear Buyer Map
Idan Meir | RightHear | October 2026
As of 13 Oct 2026
This page maps the US venues that should know about RightHear talking signage, sorted by type and size, with who usually signs off at each.
The groups follow the venues your own site names: healthcare, hotels, restaurants and food service, museums and heritage sites, stadiums and arenas, and libraries and parks. Your site describes audio signage and indoor orientation for blind and low vision visitors, an online portal for the venue, small beacons and camera markers that install with no wiring, and a free app in many languages.
Counts are for the whole US and are rough on purpose. Public libraries and public parks are run by government bodies, so they carry no clean public count here.
Where your buyers sit
Companies by staff size, US wide. Your buyers are the operators of buildings and grounds that the public walks through and that have to be accessible under the ADA.
| Group | Organizations in the US | Under 20 staff | 20 to 99 | 100 to 499 | 500 or more |
|---|---|---|---|---|---|
| Hospitals (general, specialty, rehab and psychiatric) | about 3,100 | about 360 | about 250 | about 1,200 | about 1,300 |
| Hotels and motels | about 45,000 | about 34,000 | about 9,400 | about 1,100 | about 380 |
| Restaurants, quick service chains and coffee shops | about 450,000 | about 340,000 | about 99,000 | about 8,400 | about 1,900 |
| Museums, historical sites, zoos, gardens and nature parks | about 7,700 | about 6,400 | about 960 | about 280 | about 42 |
| Stadiums, arenas and performing arts venues | about 3,700 | about 3,000 | about 480 | about 140 | about 84 |
| Public libraries and city, county and state park agencies | no clean public count |
US firm counts by industry code, banded deliberately.
Who usually signs off
Accessibility is often owned by one person and paid for by another, so most venues have two people to reach: the one who carries the ADA duty and the one who runs the building.
| Group | Who usually signs off | What they need to hear from RightHear |
|---|---|---|
| Hospitals | The patient experience director; the ADA or accessibility coordinator; the facilities director | Audio guidance to entrances, exam rooms and restrooms, in the patient's own language, with no system integration |
| Hotels and motels | The general manager at a single property; the VP of operations or brand standards lead at a group | Guests find the front desk, elevators, their room and the amenities on their own, from check in to checkout |
| Restaurants and chains | The owner or operator at a single site; the VP of operations or facilities at a multi unit group | A kit that installs in under an hour, an audio menu link, and no construction or disruption to service |
| Museums, heritage sites and gardens | The director of visitor experience; the accessibility or education manager | Audio descriptions of exhibits, grounds and amenities that sit beside the existing audio tour |
| Stadiums and arenas | The VP of guest experience; the ADA coordinator; the director of facilities | Fans find gates, sections, concessions and restrooms on their own, plus accessible event and safety updates |
| Libraries and park agencies | The library director or branch manager; the parks director or ADA coordinator | Talking signage on trails, visitor centers and stacks that is weather proof and needs no power |
How a talking signage project gets chosen
At most venues the trigger is a duty or a moment: an ADA review or complaint, a renovation, a new building opening, or a visitor who could not find their way. The accessibility or ADA lead usually starts the search, and operations or facilities owns the install.
Single sites often decide in one call when the price and the kit are clear. Hospital systems, hotel groups, stadiums and public agencies run a longer review with a pilot at one site, an IT and privacy check on the app, and in the public sector a purchasing step. A pilot at one flagship site that then rolls out across the portfolio is the usual path.
Ten people to start with
The people who usually sign at the groups above, one a company. Work emails and phone numbers checked on Oct 13, 2026.
| Name | Role | Company | Where | Phone | |
|---|---|---|---|---|---|
| Dominic Kayatta | Senior Director of Patient Experience | Bayhealth | Newark, DE | dominic_kayatta@bayhealth.org | +1 302 530 8175 |
| Gean Leyba | Senior Director of Facilities | St. John's Community Health | Los Angeles | gleyba@sjch.org | +1 770 855 1100 |
| Terrence Green | Sr. Director of Facilities | Cano Health | Orlando | terrence.green@canohealth.com | +1 678 387 7364 |
| Georgia Andreasen | Regional Director of Facilities Management | Hilo Benioff Medical Center | Mountain View, CA | +1 425 221 5961 | |
| Gerald Francois | Director of facilities | Hebrew SeniorLife | Boston, MA | +1 508 577 2528 | |
| Christopher Hohweiler | National Director of Facilities | Driftwood Hospitality Management | Denver | +1 919 278 1620 | |
| Jason Case | Senior Director of Facilities | Churchill Downs Racetrack | Louisville, KY | +1 502 533 8159 | |
| Rich Bunt | Director of Facilities | PJW Restaurant Group | Philadelphia, PA | rbunt@pjwrg.com | +1 856 577 2959 |
| David Smyth | Director Of Facilities | Fiesta Restaurant Group, Inc. | Miami | dsmyth@frgi.com | +1 407 408 6886 |
| David Orr | Director of Facilities and Construction | Sterling Restaurants LLC | Atlanta | +1 678 778 8433 |
Where to start
Multi site rollouts, with operations leads at chains and groups
No wiring and no power, with parks, gardens and heritage sites
Built from public federal business statistics and the company's own website, counts banded deliberately.
If a walk-through is useful, pick a time at cal.com/ecg.
Prepared by Paul Smaldone, paul@enquirerconsulting.com.